Privacy Policy

Effective Date: November 5, 2025
Website: www.alyraluxe.in
Contact Email: alyraluxe@gmail.com
Contact Number: +91 98297 39837

1. Introduction

Welcome to AlyraLuxe.in (“AlyraLuxe,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase from AlyraLuxe.in, our official e-commerce platform for customized and personalized gifts.

By using our website, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect different types of information to provide, improve, and personalize your shopping experience.

2.1 Personal Information

We may collect the following information when you:

Register or place an order on our website
Subscribe to our newsletter
Contact us through email, phone, or chat

Collected information includes:

Full Name
Email Address
Mobile Number
Billing & Shipping Address
Payment details (processed through secure payment gateways)
Any personalization details (e.g., names or photos for customized gifts)

2.2 Non-Personal Information

We automatically collect certain non-identifiable information such as:

Browser type and version
Device type and operating system
IP address
Pages visited and time spent on our site
Referral links and search terms

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and shopping cart
Analyze traffic and usage patterns
Improve website performance and offers

You can manage or delete cookies through your browser settings at any time.

3. How We Use Your Information

Your data is used solely for legitimate business purposes, including:

Order Processing:
To confirm, fulfill, and deliver your purchases.
Customer Support:
To communicate about your order status, returns, or queries.
Personalization:
To show customized products, offers, and recommendations.
Marketing and Updates:
To send promotional messages, newsletters, or special offers (only if you have opted in).
Website Improvement:
To analyze customer preferences and enhance user experience.
Legal Compliance:
To comply with applicable laws, prevent fraud, and ensure secure transactions.

4. How We Share Your Information

We respect your privacy and do not sell or rent your data.
However, we may share your information with trusted partners under specific conditions:

Service Providers:
Third-party vendors (like delivery partners, payment gateways, analytics tools) who assist us in operations.
Legal Obligations:
When required by law or governmental authority to comply with legal proceedings.
Business Transfers:
In case of a merger, acquisition, or restructuring, user information may be transferred as part of the business assets.

All third parties are obligated to handle your data in a secure and confidential manner.

5. Payment and Data Security

We ensure all online transactions are processed through secure payment gateways such as Razorpay, Paytm, or other RBI-compliant platforms.

We do not store your credit/debit card details or banking credentials on our servers.
All transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology.
We take necessary technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.

6. Data Retention

We retain your information only for as long as necessary to:

Fulfill the purpose for which it was collected
Comply with legal, accounting, or reporting requirements

Once data is no longer required, it is securely deleted or anonymized.

7. Your Data Rights

As a user of AlyraLuxe.in, you have the right to:

Access – Request details of your stored data.
Correction – Request correction of inaccurate or incomplete information.
Deletion – Request deletion of your personal data, subject to legal retention requirements.
Opt-out – Withdraw consent for marketing communications at any time.

You can exercise these rights by emailing us at alyraluxe@gmail.com.

8. Third-Party Links

Our website may contain links to third-party sites (such as payment or social media platforms).
We are not responsible for the privacy practices or content of these websites. Please review their respective privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their data, please contact us immediately for deletion.

10. International Data Transfers

Although we primarily operate within India, your data may be processed by third-party partners located outside India. In such cases, we ensure your information is handled with appropriate security and data protection measures.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our practices
Legal or regulatory requirements
Improvements in our website or services

The updated version will always be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact us at:

📧 Email: alyraluxe@gmail.com
📞 Phone: +91 98297 39837
🌐 Website: www.alyraluxe.in

Our support team will respond to your query as soon as possible.

✅ AlyraLuxe.in is committed to protecting your privacy and ensuring a safe, enjoyable, and trustworthy shopping experience for every customer.