Shipping Policy
Last Updated: 1 june 2026
At Alyraluxe, we are committed to delivering your jewelry safely, quickly, and efficiently. Please read our Shipping Policy carefully to understand how orders are processed and delivered.
Order Processing
Once an order is placed, our team begins processing it as quickly as possible.
Processing Time
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Orders are typically processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed on the next working day.
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During sales, festive seasons, or high-demand periods, processing times may be slightly longer.
Once your order is shipped, you will receive a confirmation email, SMS, or WhatsApp notification containing tracking details.
Shipping Coverage
Alyraluxe currently ships across India.
We strive to deliver to all major cities, towns, and serviceable pin codes through trusted courier partners.
If your location is not serviceable, our support team will contact you regarding alternative options or order cancellation.
Shipping Charges
Standard Shipping
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Free Shipping on all prepaid orders above ₹499
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Orders below ₹499 may incur a shipping charge, which will be displayed during checkout.
Cash on Delivery (COD)
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COD may be available for selected locations.
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Additional COD handling charges may apply.
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Availability will be shown at checkout based on your pin code.
Estimated Delivery Timeline
Delivery times may vary depending on your location.
Metro Cities
Estimated delivery: 3–5 business days
Tier 2 & Tier 3 Cities
Estimated delivery: 4–7 business days
Remote Locations
Estimated delivery: 5–10 business days
Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.
Order Tracking
Once your order has been dispatched, you will receive:
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Tracking Number
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Courier Partner Details
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Shipment Updates
Customers can track their orders through the tracking link provided via email, SMS, or WhatsApp.
Delayed Deliveries
While we make every effort to ensure timely delivery, delays may occasionally occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Logistics disruptions
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Government restrictions
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High order volumes during festive seasons
In such cases, we appreciate your patience and understanding.
Incorrect Address Information
Customers are responsible for providing accurate shipping details.
Please ensure:
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Correct recipient name
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Complete address
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Accurate pin code
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Valid contact number
Alyraluxe will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Failed Delivery Attempts
Courier partners generally make multiple delivery attempts.
If delivery fails due to:
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Incorrect address
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Unreachable phone number
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Customer unavailable
the shipment may be returned to us.
Reshipping charges may apply for re-dispatching returned orders.
Damaged Package During Transit
If your package arrives visibly damaged:
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Take clear photos of the package before opening.
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Record an unboxing video.
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Contact our support team within 24 hours of delivery.
Claims submitted without supporting evidence may not be eligible for review.
Lost Shipments
In the rare event that a shipment is lost in transit:
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Alyraluxe will investigate with the courier partner.
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Once confirmed lost, a replacement or refund will be provided at our discretion.
Investigation timelines may vary depending on the courier service.
International Shipping
Currently, Alyraluxe ships only within India.
International shipping services may be introduced in the future.
Delivery Acceptance
Upon delivery, customers are advised to inspect the package carefully.
By accepting delivery, the customer acknowledges receipt of the package in satisfactory condition unless reported otherwise within the specified timeframe.
Contact Us
For any shipping-related questions or concerns, please contact us:
Alyraluxe Customer Support
Email:
Alyraluxe@gmail.com
Phone: +91 9829739837
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM
Alyraluxe
Minimal Elegance. Everyday Luxury.
We are dedicated to ensuring that every Alyraluxe piece reaches you safely, beautifully packaged, and ready to shine. ✨